City of Lompoc Breathes New Life into Municipal Wi-Fi with Aptilo Networks The City of Lompoc was one of the earliest test beds for municipal Wi-Fi. Setting out to develop a wireless network for its 42,000 residents, Lompoc found itself with a service management system that was difficult to use and maintain. This system quickly became a burden for the Broadband Division and for the operating budget of LompocNet. Subscriptions to LompocNet – the City’s lower-cost alternative to paid residential broadband access – were frustratingly limited and difficult to manage.City of Lompoc replaced the hard-to-manage service management “box” with Aptilo’s managed service offering. In three months of being up and running with Aptilo, LompocNet more than doubled in paying users. Customer satisfaction is now at an all-time high.Back-end systems could save a city Wi-Fi project Network World, 14 July 2008
